Privacy policy

• Account details — your name and email address, so you can sign in.
• Coaching data — body weight entries, progress photos, check-in notes and the goal you choose.
• Billing data — your membership status and renewal date. Card details are handled by Stripe; we never see or store your card number.
• Basic technical data — error logs needed to keep the app working.

Only to deliver your coaching: build and adjust your plan, review your check-ins, give you feedback and manage your membership. Your assigned coach can see your check-ins. We do not sell your data and we do not use it for advertising.

Photos are stored in a private bucket that is not publicly accessible. Only you and your coach can view them. Weight entries are used to track your trend and to write your feedback. You can ask us to delete either at any time.

Check-in feedback in the app is drafted with the help of an AI model using the weight and photos you submit. It is a coaching aid, not medical advice, and your coach reviews the guidance that matters. Your data is not used to train third-party models.

• Supabase — secure account, database and file storage
• Stripe — payments and subscription billing
• Google — optional sign-in

These providers process data on our behalf under their own security and privacy terms. Some are located outside New Zealand.

We keep your coaching history while your account is open so you can see your progress over time. When you ask us to delete your account, we remove your account data and photos within 30 days, apart from billing records we must keep for tax purposes.

You can access, correct, export or delete your data at any time. Email sheldon@stayonfitness.com with the subject "Delete my account", or use the delete request link on your profile screen. Deleting your account cancels your membership.

Our coaching is for people aged 16 and over. We do not knowingly collect data from children.

If this policy changes we will update this page and the date above. Questions or complaints: sheldon@stayonfitness.com. If you are not happy with our response you can contact the New Zealand Office of the Privacy Commissioner.